Advice and answers from the Achate team

12 answers

We get so many questions, we added all the important ones to the library.

All your important questions in one place

Frequently Asked Questions

You asked.
We answered.

Here are the answers to some of the most frequently asked questions about pricing and the product as a whole.

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Can I add more team members to my plan?

Additional team members can be added or removed at any time. The cost of each new team member will be pro-rated and charged based on the billing schedule you've selected (monthly or yearly).

Can I cancel or switch at any time?

Yes! You can manage your plan 24/7 in your account section. Any downgrades are immediate and we do not offer refunds for unused time on your monthly or yearly plan.

Do you have discounts for students and / or non-profits?

Yes! Up to 70%! In both cases, we require some additional verification information. You can contact us for more information.

Does Achate have any time-limits or trials?

Our free plan has no time-limits so you can use Marvel for as long as you need before deciding to upgrade.

How are Users and Staff accounts different?

Staff accounts have access to all products within your Achate account. Staff accounts are included with your plan. User accounts can only see products they have been specifically invited to. There is a per-user charge for User accounts.

What payment methods does Achate accept?

We accept Visa, Mastercard, and American Express. Our Enterprise plan allows you to pay by invoice or bank transfer.

Other important questions

We get so many questions, we added all important ones to the library.

Can I have multiple stores?

Additional team members can be added or removed at any time. The cost of each new team member will be pro-rated and charged based on the billing schedule you've selected (monthly or yearly).

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Can I sell on Achate?

Additional team members can be added or removed at any time. The cost of each new team member will be pro-rated and charged based on the billing schedule you've selected (monthly or yearly).

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How do I get started?

Additional team members can be added or removed at any time. The cost of each new team member will be pro-rated and charged based on the billing schedule you've selected (monthly or yearly).

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What can I do with Achate?

Additional team members can be added or removed at any time. The cost of each new team member will be pro-rated and charged based on the billing schedule you've selected (monthly or yearly).

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What is prohibited?

Additional team members can be added or removed at any time. The cost of each new team member will be pro-rated and charged based on the billing schedule you've selected (monthly or yearly).

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Can I cancel my account?

Additional team members can be added or removed at any time. The cost of each new team member will be pro-rated and charged based on the billing schedule you've selected (monthly or yearly).

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Is Achate free?

Additional team members can be added or removed at any time. The cost of each new team member will be pro-rated and charged based on the billing schedule you've selected (monthly or yearly).

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What is Achate?

Additional team members can be added or removed at any time. The cost of each new team member will be pro-rated and charged based on the billing schedule you've selected (monthly or yearly).

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Perfect for business owners looking to ship things fast.

Achate will get you up and running faster than any other similar service on the market. Get started today, publish your store today.

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